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ROAD Key Result Areas

The Resilient Organizational Architecture Diagnostic (ROAD) is a purpose-built assessment framework designed to help organizations measure, reflect on, and improve their resilience across multiple strategic dimensions.

ROAD brings together 22 Key Results Areas (KRAs): Each one carefully drafted to represent a critical pillar of what makes an organization adaptable, innovative, and aligned for long-term value creation. These 22 KRAs were developed through an iterative, research-informed process involving extensive literature review, field insights from sustainability and resilience practices, and pilot applications across diverse organizational contexts.

Each KRA reflects not only what organizations should aspire to, but also what leading organizations do in practice when facing disruption, transformation, or complexity. Each KRA page herein contains a focused diagnostic statement accompanied by a scoring guide and real-world examples.

  1. Core Values
  2. Vision and Big Hairy Audacious Goal (BHAG)
  3. Core Competencies
  4. Needs of Underserved Markets
  5. Divergent Thinking
  6. Experimentation
  7. Entrepreneurial Ventures
  8. Enablers
  9. Modular Structure
  10. Smart Power
  11. Alignment
  12. Environmental Consideration
  13. Community Interests and Concerns
  14. Governance Practices
  15. AI Tools: Strategy
  16. AI Tools: Procurement
  17. AI Tools: Operations
  18. AI Tools: Distribution
  19. AI Tools: Financial Risk
  20. Upskilling
  21. Job Rotation
  22. Public-Private Partnerships